A working meeting was held with the representatives of the Water Committee and Water User Organizations (WUOs) to address key issues:

• Involvement of WUOs in the urban.e-gov.am platform during the construction permit process

• Approval procedures related to water infrastructure

Key highlights from the Water committee

• Compliance with deadlines (the platform already provides automation tools)

• Simplified procedures thanks to digitalization

Challenges raised

• WUOs face difficulties obtaining urban planning documents

Proposed solutions

• Platform specialists are ready to support WUO experts

• Training sessions will be organized to ensure effective use of the platform